Test results

Getting your test results

If your test results show that you need more tests or treatment, we will contact you.

Once a doctor has reviewed your test results, you can view them:

  • in your NHS account (through the NHS website or NHS App)
  • phone or visit us between 10:00 am to 4:00 pm and we will tell you what the results are

Questions about your results

If you want to talk to someone about your results, complete an online consultation and someone will be in touch.

Yearly Health Check

We are improving the way we work with patients with long-term conditions

Patients living with certain long-term conditions will be encouraged to attend a Yearly Health Check. Long-term conditions are those that impact over a long period of time, such as diabetes and heart diseases. 

Patients will receive personalised care and support from healthcare professionals from their general practice. This will cover things that patients say matter most to their health and wellbeing, from the best treatment for their condition, to wider things like employment, housing, and mental health.

Our goal is that by planning care together with care, patients will have the confidence to manage their health, reduce their risk of being admitted to hospital, and have a better quality of life.

Who is this for?

Initially, we will cover nine long-term conditions: 

  • Cardiovascular disease (for example, strokes, health failure, ischaemic heart disease, and peripheral artery disease)
  • Diabetes
  • Hypertension (High blood pressure)
  • Hyperlipidaemia (High cholesterol)
  • Non-alcoholic fatty liver disease
  • Atrial fibrillation
  • Chronic kidney disease
  • Asthma
  • Chronic obstructive pulmonary disease. 

In the future, we will look to expand this to cover more long-term conditions.

What can you expect?

If you have one of the long-term conditions listed above, you will be encouraged to have at least three check-ins per year. Each stage is described below for you:

  • Attend your Check and Test Appointment

In your Check and Test Appointment, a health professional will carry out all the checks and tests you need to monitor and manage your long-term condition. You may be sent for a blood test and have other checks like a blood pressure check and weight check. We may discuss lifestyle factors such as smoking and exercise with you too.

If you need an interpreter, please let us know so we can arrange one for your appointment.

  • Receive your test results and your Care Plan

After two to four weeks, you will receive your test results by text or email.

We will also send a blank document called a Care Plan. 

A Care Plan is an agreement between you and your healthcare professional to help manage your health and support day to day. In your Care Plan, you can record things that are important to your health and wellbeing. This can include anything from your life, like employment, housing, or mental health. 

A Care Plan covers:

  • What is important to you and the goals you have
  • How to get the most out of your medication
  • The care and support you need from others

A healthcare professional will review your Care Plan with you in your Discussion Appointment. You can start filling out your Care Plan before your appointment or you can fill it during your appointment.

  • Attend your Discussion Appointment

You will then be invited to a Discussion Appointment with a healthcare professional. This may be another team member (such as a nurse, health care assistant, pharmacist, social prescriber link worker) who is best placed to support your care and can spend more time with you. This appointment will take around 30 minutes.

You can discuss your long-term conditions, test results, treatment, and anything else that is affecting your health, from housing to employment. Together we will look at what matters most to you and agree some goals. Your Care Plan will be updated with what has been agreed. 

  • Attend your Follow-Up Appointment

Three to six months later, you will be invited to a Follow-Up Appointment. This will last up to 15 minutes and is an opportunity to update your Care Plan with a healthcare professional, considering what is going well and where you may need more support. You may have more than one Follow-Up Appointment in a year.

Watch the short film below to see an example of a patient’s journey through the key stages of the process and help you understand what to expect from your Yearly Health Check.

How will I be contacted if this is for me?

We will contact you via text, phone call, or letter to organise your appointments. We will contact patients over the year so please do not worry if you do not hear from us right away. If you are concerned or have questions, please contact us.

Social Prescriber

Examples of help and support the social prescriber link workers can help with include:

Activity and support groups/ befriending

Addiction support

Anxiety and depression

Benefit support

Bereavement support

Cancer

Carers support

Counselling

Debt support

Dementia

Diet and nutrition

Disability support

Domestic violence support

Education information

Emotional wellbeing

Employment support

Falls

Financial advice

Food support

Housing information

Learning disability support

Loneliness/ isolation

Mobility aids

Parental support

Physical exercise

Refugee and asylum seeker advice

Welfare support

Please contact reception who are able to refer directly to the social link prescribing team

Sickness Certification

You do not require a doctor’s sickness certificate for any illness lasting seven days or less.

Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

If you’re off work sick for more than 7 days, your employer will usually ask for a fit note (or Statement of Fitness for Work) from a GP or hospital doctor.

Fit notes are sometimes referred to as medical statements or a doctor’s note.

For further information on sick/fit notes click here.

Statement of Fitness for Work – ’Fit Note’

The ‘fit note’ was introduced on 6 April 2010. With your employer’s support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced).

Travel Advice and Vaccinations

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements.

For foreign travel immunisations please book an appointment with the Practice Nurse 4-6 weeks before travel.

This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.

For foreign travel immunisations please book an appointment with the Practice Nurse 4-6 weeks before travel.

There is further information about countries and vaccinations required on the links below

Europe Europe & RussiaNorth America North America
Central America Central AmericaSouth America South America
Caribbean CaribbeanAfrica Africa
Middle East Middle EastCentral Asia Central Asia
East Asia East AsiaAustralasia  Australasia and Pacific

It is important to make this initial appointment as early as possible – at least 6 weeks before you travel – as a second appointment will be required with the practice nurse to actually receive the vaccinations.

These vaccines have to be ordered as they are not a stock vaccine.

Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge.

This is because not all travel vaccinations are included in the services provided by the NHS.


Travel Health Questionnaire

To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.

Travel Questionnaire


Travelling in Europe

If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday.

To visit please click: ec.europa.eu/publications/booklets/eu_glance/86/ (this is a large document and may take a minute or two to view)

For foreign travel immunisations please book an appointment with the Practice Nurse 4-6 weeks before travel.

Please make an appointment with the Healthcare Assistant if you wish to give up smoking or visit Stop Smoking Support.

Musculoskeletal First Contact Practitioner

The musculoskeletal first contact practitioners are physiotherapists with enhanced advanced skills.

They can help patients with musculoskeletal issues such as back, neck and joint pain by:

  • assessing and diagnosing issues
  • giving expert advice on how best to manage their conditions
  • referring them on to specialist services if necessary
  • The practitioner may prescribe a program of exercises, refer for blood tests or imaging investigation, administer steroid injections, or refer a patient to an appropriate secondary health service e.g. rheumatology or orthopaedics.
  • Patients with MSK complaints can be booked in to see an musculoskeletal first contact practitioner by a receptionist or clinician.

Vaccinations & Immunisations

If you are over 65 or in a high risk group (if in doubt ask the nurse) a flu jab is advisable.

Posters are displayed each Autumn advising dates for walk-in and by appointment clinics for flu vaccination.

For patients over 65 a Pneumovax Jab is also advisable to prevent pneumonia, please make an appointment with the Nurse.

All pregnant women are advised to vaccinate against flu at any stage in their pregnancy.

All 2, 3, 4 year olds are advised to have the nasal flu vaccine.

Practice Nurse/Healthcare Assistant

Our practice nurse and healthcare assistant offer a multitude of services including immunisations, travel vaccinations, chronic disease management for conditions such as asthma, diabetes, coronary heart disease and hypertension, cervical smear assessments, and family planning advice.